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Innovation
Technology and innovation helps us help you.
Schultz Plumbing has an impressive record of employing new
innovations and technology to provide more efficient and
better-value service for
our customers.
Some of our innovative achievements include:
Vehicle Management Information System
No matter where our plumbers are, we’re able to track their
location anywhere, anytime. This state-of-the-art Vehicle tracking
system
uses GPRS Satellite technology to ensure they get to
your job on time.
The system also means we can efficiently dispatch
our staff to the right
job
at the right time. It means much less
wasted time, missed
appointments, and far fewer frustrating delays
for customers..
Schultz Scheduler
We’ve created an extremely effective computer-based system
to
efficiently schedule work according to priority and resource
availability.
That way, everyone gets looked after, no matter how
large or small
the job.
Internet SMS Communications
Our staff can be contacted by SMS whenever required. Customers
benefit when we can save the time and costs of unnecessary or
missed phone calls to staff.
Mobile Phone Technology
All field and office personnel have mobile phones for easy
communication. New mobiles help them send video and images
of problem jobs back
to the office for additional help.
Online Booking
We cover all bases at Schultz Plumbing. Our website enables our
customers to book a job online, opening up an alternate means to traditionally booking over the telephone.
Customer Feedback
Schultz Plumbing aims to provide a professional service every time
and
we appreciate feedback, good or bad! By taking a couple of
minutes to complete a Customer Feedback form either on our
website,
or via a hardcopy handed to the customer when the
job is complete, we’re able
to keep informed on every job
we perform.
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